18:00
Between 17:20 et 17:30 we experienced another short interruption to our service due to a technical issue, making outbound transfers unavailable.
We assure you that that issue is now resolved, and we apologize for any inconvenience caused.
15:30
We'd like to reassure you that that issue is now resolved.
We apologize for any inconvenience caused during this time.
13 August
Since 11:20am, an issue with our banking partner BNP Paribas has impacted instant transfers to and from your Sumeria accounts.
If you try to make a transfer, it may be sent as a classic transfer and received within 1 to 2 working days. You may also encounter issues receiving international transfers.
We are in close contact with the BNP Paribas teams and will keep you informed as soon as the situation is resolved.
Many thanks for your patience.
